Success for All Foundation UK (referred to in this Statement as “we”, “us” or “our”) is committed to protecting and respecting your privacy and the security of your personal information.
This Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be used by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting http://www.successforall.org.uk (“our site”) or by entering into the contractual arrangement for the supply of our products or services you are accepting and consenting to the practices described in this Statement.
Success for All Foundation UK of 2nd Floor Market Chambers, Cathedral Square, Peterborough, PE1 1XW is a charity registered under charity number 1077079 and is the controller responsible for your personal data.
We provide evidence-based school improvement strategy to schools across the UK. We provide ongoing training and support in delivering the Success for All programmes, working extensively with our schools to embed a consistent and dynamic approach to teaching and learning known as cooperative learning.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Statement. If you have any questions about this Statement, including any requests to exercise your legal rights, please contact the data privacy manager using the contact details set out below.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect and process the following personal data about you:
This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you use our “get in touch” form. The information you give us may include your name, e-mail address, phone number, any other information you include in the message field or via e-mail.
We may process information relating to a pupil’s progress from the schools we provide our services to. However, we request that all schools anonymise any personal data of pupils before sharing it with us.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
We need all the categories of information in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below:
If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you, or we may be prevented from complying with our legal obligations.
We may have to share your data with third parties. We require third parties to respect the security of your data and to treat it in accordance with the law. If we do, you can expect a similar degree of protection in respect of your personal information. We will never pass on any personal data from a school with a third party without the prior written consent of a head teacher of a school.
The following third-party service providers process personal information about you for the following purposes:
Eight Days a Week Printing Solutions – prints and distributes all of our materials to schools we are currently in contract with or who have subscribed to the services of any of our programmes.
ITS – provides us with IT support including for all our computers, laptops, operating systems and server software solely for internal use.
Rawlinsons – our management accountancy service provider.
All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will not transfer the personal information we collect about you outside the EEA.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information a school provides will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
At your request we can confirm what personal information we hold about you and how it is processed. If we do hold your personal data under certain circumstances, by law you have the right to request the following information:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our data privacy manager in writing on the details below.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our data privacy manager on the details below. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Our site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy statement of every website you visit.
Any changes we make to our Privacy Statement in the future will be posted on our site and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Statement.
Questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to our data privacy manager, Emma Cuddeford, and sent by e-mail to firstname.lastname@example.org or in writing to: 2nd Floor, Market Chambers, Cathedral Square, Peterborough, PE1 1XW.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.